26 September 2012

Barcode Your Clothes? How the Laundry Industry is Riding the Tech Wave

Dry cleaners in New York City are pretty much synonymous with dirty storefronts and crumpled up, hard to read receipts. The last thing any New Yorker would expect is machine readable barcodes attached to every item sent in for cleaning.

DashLocker does things differently. Part of what sets us apart is our commitment to transparency through cutting edge technology. We know when clothes are picked up from lockers, when they arrive at our processing system, and when customers snag their clean clothes from our locations. That's because every bag has a unique barcode that we scan at every stop in our system.

We take transparency even further by tagging every item sent in for dry cleaning with a unique barcode, as well. We place these small barcodes where no one will see them-- usually on garment tags. We even take a picture of each item as it goes through our system.

Why barcode? Because it helps us (and you) keep track of your clothes! Each item is visible through the "My Closet" page of your DashLocker account so you can see how many times you've dry cleaned your dress or the last time your suit was cleaned.

Barcoding also helps us make sure every article of clothing is returned to you. Everybody has a dry cleaning horror story-- the cleaners lost your favorite skirt, your best dress shirt, or your winter coat. When we process dry cleaned items for return, our barcode system lets us know if any bag does not have all of the items it was sent in with, adding an extra level of security so you can rest assured your clothes are being cared for.

DashLocker is bringing laundry to the 21st century-- care to join us?

1 comment:

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